{"id":2871,"date":"2020-11-24T11:44:48","date_gmt":"2020-11-24T10:44:48","guid":{"rendered":"https:\/\/www.ict.inaf.it\/computing\/?page_id=2871"},"modified":"2021-01-27T10:46:36","modified_gmt":"2021-01-27T09:46:36","slug":"help-support","status":"publish","type":"page","link":"https:\/\/www.ict.inaf.it\/computing\/skadc2\/help-support\/","title":{"rendered":"Help &#038; Support"},"content":{"rendered":"<p>[et_pb_section admin_label=&#8221;section&#8221;][et_pb_row admin_label=&#8221;row&#8221;][et_pb_column type=&#8221;1_2&#8243;][et_pb_sidebar admin_label=&#8221;Barra Laterale&#8221; orientation=&#8221;left&#8221; area=&#8221;et_pb_widget_area_7&#8243; background_layout=&#8221;light&#8221; remove_border=&#8221;off&#8221;]<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_sidebar][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243;][et_pb_text admin_label=&#8221;Testo&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<h2><span style=\"font-weight: 400;\">Help &amp; Support<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">As described in <\/span><a href=\"https:\/\/sdc2.astronomers.skatelescope.org\/computational-resources\/inaf-ict-facility\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">https:\/\/sdc2.astronomers.skatelescope.org\/computational-resources\/inaf-ict-facility<\/span><\/a>, <span style=\"font-weight: 400;\">the preferred ways to call for support on the infrastructure (not on the software development) are via mail.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The following contacts are available<\/span>:<\/p>\n<ul>\n<li class=\"aLF-aPX-K0-aPE\">General support\/user registration issues: <a href=\"mailto:help.skadc2@inaf.it\">help.skadc2@inaf.it<\/a><\/li>\n<li class=\"aLF-aPX-K0-aPE\">Cluster-dedicated support can be found at<span style=\"font-weight: 400;\">: <a href=\"mailto:help.cluster.skadc2@inaf.it\">help.cluster.skadc2@inaf.it<\/a><\/span><\/li>\n<li class=\"aLF-aPX-K0-aPE\">VM-dedicated support can be found at<span style=\"font-weight: 400;\">: <\/span><a href=\"mailto:help.vms.skadc2@inaf.it\"><span style=\"font-weight: 400;\">help.vms.skadc2@inaf.it<\/span><\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Help &amp; Support As described in https:\/\/sdc2.astronomers.skatelescope.org\/computational-resources\/inaf-ict-facility, the preferred ways to call for support on the infrastructure (not on the software development) are via mail. The following contacts are available: General support\/user registration issues: help.skadc2@inaf.it Cluster-dedicated support can be found at: help.cluster.skadc2@inaf.it VM-dedicated support can be found at: help.vms.skadc2@inaf.it<\/p>\n","protected":false},"author":260,"featured_media":0,"parent":2795,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"_links":{"self":[{"href":"https:\/\/www.ict.inaf.it\/computing\/wp-json\/wp\/v2\/pages\/2871"}],"collection":[{"href":"https:\/\/www.ict.inaf.it\/computing\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ict.inaf.it\/computing\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ict.inaf.it\/computing\/wp-json\/wp\/v2\/users\/260"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ict.inaf.it\/computing\/wp-json\/wp\/v2\/comments?post=2871"}],"version-history":[{"count":8,"href":"https:\/\/www.ict.inaf.it\/computing\/wp-json\/wp\/v2\/pages\/2871\/revisions"}],"predecessor-version":[{"id":3087,"href":"https:\/\/www.ict.inaf.it\/computing\/wp-json\/wp\/v2\/pages\/2871\/revisions\/3087"}],"up":[{"embeddable":true,"href":"https:\/\/www.ict.inaf.it\/computing\/wp-json\/wp\/v2\/pages\/2795"}],"wp:attachment":[{"href":"https:\/\/www.ict.inaf.it\/computing\/wp-json\/wp\/v2\/media?parent=2871"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}